Privacy Policy

How we use information

• To provide core features: generate contextual drafts, insert replies into the chat input, show inline shipment/tracking UI, create findings in your Renabled workspace.
• To operate our APIs and services you directly call from the Extension (e.g., product search, create finding, start shipment, mark in transit).
• To maintain and improve functionality, security, and performance.
• To comply with legal obligations and enforce our terms.

What we store and where

• Extension settings (model, additional context, selected products, create-finding toggle, and your session token if provided) are stored locally in your browser via storage.
• When you trigger a feature that calls Renabled services, we send only the data needed for that request (e.g., relevant chat snippets, listing title/price/URL, selected products, provided session token). These requests are processed on our servers to fulfill your action and may be logged for security, reliability, and debugging.

We do not sell personal data.

Legal bases (EEA/UK)

We process data based on:

• Your consent (e.g., using the Extension on specific pages, sending chat/listing context to our APIs).
• Performance of a contract (providing requested features).
• Legitimate interests (service integrity, fraud/security, product improvement).

You can withdraw consent at any time by turning off or uninstalling the Extension, revoking site access, or resetting the Extension’s settings.

Sharing

We do not sell data. We may share with:

• Service providers (e.g., infrastructure, analytics) under strict confidentiality and data protection terms.
• Authorities when required by law, or to protect rights, safety, and security.

Retention

• Local extension settings remain on your device until you remove or reset them.
• Server-side logs and request data are retained only as long as necessary for the purposes above, then deleted or anonymized.

Security

We use administrative, technical, and organizational measures to protect data. No method of transmission or storage is 100% secure; we aim for industry-standard protections.

Your choices and rights

• Control site access: Manage host permissions from your browser’s extension settings or uninstall the Extension.
• Reset local data: Use the Extension’s “Reset” option to clear stored configuration.
• Access, deletion, correction (GDPR/CCPA and similar): You may request access to, correction of, or deletion of personal data we hold. We will verify your request consistent with applicable law.

To exercise rights, contact us at [email protected].

International transfers

If we transfer data internationally, we use appropriate safeguards (e.g., SCCs) as required by applicable law.

Children

Our services are not intended for children under 16 (or the age defined by local law). We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. We will update the “Last updated” date and, where appropriate, provide additional notice.